Customer

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質問 English 答え English
desire that causes a customer to buy a product
Every business works to satisfy certain ______ and wants.
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customer needs
Every business works to satisfy certain customer needs and wants.
problem the target audience may face
Analyze all the possible ______ before you finalize the decision.
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pain point
Analyze all the possible pain points before you finalize the decision.
interactions between a customer and a product provider
We should expand our ______ department.
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customer service
We should expand our customer service department.
concept encompassing a customer’s impression, awareness and/or consciousness about a company or its offerings
We can try to change ______, but it definitely will be time- and effort-consuming.
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customer perceptions
We can try to change customer perceptions, but it definitely will be time- and effort-consuming.
person who could possibly become a client
How do you see your ______?
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potential client
How do you see your potential client?
customers’ perception of how a business treats them
customer experience
Keeping track of ______ is always quite hard.
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CX
customer experience
Keeping track of CX is always quite hard.
overview of customer behaviour tendencies
Our analysts obtain new ______ daily.
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customer insight
Our analysts obtain new customer insights daily.
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"Marketing vocabulary"
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